Throughout December, many of our colleagues came together to help those who needed extra support over the festive season. This included several of our depots donating essential items to food banks with others hosting or taking part in larger fundraising events as well as our Head Office in Bardon.


Colleagues at our head office came together to collect items for Feed the Need in Coalville. The food bank is run and staffed by volunteers, many of whom have full-time jobs but give up their time to help others. The number of families it supports has doubled since October and so the volunteers were extremely grateful for the donations. Pictured here is our Marketing Executive Mel Townsend with a volunteer from the Food Bank.

Also in Bardon, Sonal Varia, Josh Wright and Melyvn Shipley donned their festive outfits and asked colleagues to support them with donations to the Alzheimer’s Society, which is the UKs leading dementia charity. There is currently no cure for dementia and every three minutes someone develops this progressive disease. The team, raised £248, made up from online donations via a JustGiving page and from an office collection. Sonal, a Support Analyst, said: “Both my husband’s uncles died from Dementia and so this charity is something that means a lot to me. I would like to thank everyone who has donated to this as this will go towards helping the four million people with dementia.”

Blackburn with Darwen

Caritas Care, a charity which provides care for young people and adults, said they were extremely grateful for the support of colleague in Preston. Lucy Doughty, a Senior Supervising Social Worker, said: “There are 26 families who receive support from the food bank. They don’t all come every week, but numbers will be at their highest in the run up to Christmas. We also enhance and increase the amounts given over the festive period. All of the families are in need and the project and any donations makes a huge different to their lives. The donations NRS has made have also gone to the Wellness Café in Layton, Blackpool, which supports around 100 people per week, and the Women’s Refuge. Thank you to everyone for thinking of us again this year.”

Colleagues in the Walton Summit depot also held a raffle with lots of prizes which raised £180 and a cake and cookie sale which raised £120. The total amount of £300 is being donated to Cancer Research UK.


In Buckinghamshire, the donations were split between two organisations - Aylesbury Vineyard, which provides emergency food parcels to those in financial hardship and Bridge the Gap, which supports those in the community through the distribution of food bank resources and meeting people’s wider needs. Service Centre Manager, Allan Carty, said: “I would like to thank everyone who donated to this. There has been some incredible generosity shown and I hope that the items donated brought some extra Christmas spirit and cheer, where needed.”


Hull Foodbank was also delighted at the donations provides by our teams. Rose Thornton, an Occupational Therapy Assistant, delivered two cardboard boxes before Christmas and said: “There was a really nice atmosphere and the staff were extremely grateful.”


Our Kent depot collaborated with Kent County Council to provide donations to The Brassey Centre at St Peters and St Pauls Church in Aylesford to support those experiencing food poverty. Pictured are Customer Service Advisors Caroline King and Pauline Ongley and Customer Service Manager Tom Lindsey.


The Salvation Army was delighted to receive boxes made up of essential items and Christmas gifts that were donated by our colleagues at the Leicester depot.


Food parcels to the Grantham Food Bank were donated by our staff in Lincolnshire. Emma Warman, Service Centre Manager, said: “Our items were handed to the local food bank which is supported by the Trussel Trust just before Christmas and included lots of items for children as well as pets.”

Powys and Hereford

In Powys, our teams’ donations were given to The Salvation Army in Newtown. Pictured with the donations are Rob Davies, Dylan Williams and Ryan Bennett. At the Hereford site, our colleagues came together and sent donations to Hereford Food Bank.

Southampton and Portsmouth

Southampton City Mission, is a small charity which has been running since 1963. It said it was incredibly grateful to still be receiving donations during a time of unprecedented need and thanked NRS Healthcare staff from our Southampton depot for their support. Items were delivered by Technician Stuart Betts, pictured. Colleagues in both Southampton and Portsmouth also brought in gifts which were delivered to Wave 105 FM radio station’s Mission Christmas, which helps families this Christmas receive a gift from Santa for their children.


Our TEC and ICES teams in Paignton came together to support The Haven, a charity which supports homeless people with daytime shelter and provides food parcels. Chris Headon, TECS Operation Manager, said: “We were able to donate tins of various foods, pasta, milk, chocolates and mince pies along with other staples and some luxury items. Staff at The Haven were very grateful and Karen, who runs it, said that it would be of great help before and during Christmas.”

West Sussex

Volunteers from Littlehampton Food Bank said they very much appreciated the donations from our West Sussex depot. Kayleigh, an administrator from the food bank, said: “We would like to thank your team for their kindness and thoughtfulness.” Our Technology Enabled Care team were also proud and overwhelmed at the gifts donated to them so that they could be given to children of all age groups. The gifts, which included books, games, Lego sets, crafts and toiletries, were put into gift bags ready to be distributed by local social workers.