A Prescriber Open day in West Sussex saw an unexpected but very welcome guest in attendance.
Littlehampton Town Mayor Jill Long joined prescribers from across West Sussex including the County Council and NHS who were able to find out more about the work NRS Healthcare does, take a tour around the depot and warehouses and ask any questions they might have.
The event was hosted by NRS Service Manager Mike Cutler and Community Engagement Lead, Emily Shaw.
“It was great to welcome so many prescribers to our open day. The aim was to share how we undertake the community equipment service, for our prescribers to meet our Customer Services team, warehouse staff and drivers and ask any questions along the way. We also offer a Driver Day where a prescriber can accompany a Driver Technician, and this was greeted very positively.”
Mayor Long was one of 33 attendees and said:
“It was interesting to understand how the service operates, and how the equipment is prescribed at a very individual level for the recipient. More importantly, how the loaned items are so carefully assessed on return, refurbished or repaired as necessary and thoroughly prepared for reissue. The whole process appeared very carefully managed and successful in its operation.”
This was Emily’s first Open Day, since joining NRS Healthcare in September. She said:
“My role as Community Engagement Lead, is really important for these events. I was very excited when Mike asked me to run two of the day’s sessions. I’ve only been with the company for two months and am really enjoying my role. It was lovely to meet prescribers we work with daily and put names to faces.”