Supply of products and services

For commissioners who wish to keep services in-house, we have a number of options available to enable you to benefit from reliable, best value and compliant product supply.

Product supply

We source the best aids for daily living from around the world. We supply over 13,000 different products; from basic aids for daily living, to complex equipment that supports a wide variety of health and social care needs.

We provide our products directly to consumers through our own website completecareshop.co.uk, partners websites, local shops and pharmacies. Commissioners adopting a strengths-based approach can signpost individuals to these sources where they can access our free product advisory service managed by our in-house Occupational Therapy team. This team provides people with advice, information and support when choosing the most appropriate daily living aids to best meet their needs.

Contracts and framework agreements

We supply products and services directly to community equipment loan stores through individual contracts and framework agreements. For example, we are the Single Managed Prime Supplier for health and social care equipment through a framework agreement with YPO. We are also one of three providers of this framework agreement for the provision of service and maintenance for Health and Social Care equipment. For more information, please visit the YPO website

As the range and number of framework agreements we have secured are quickly expanding, we suggest you contact us to discuss your requirements or to answer any questions.