Helping hospital discharge - Case studies

Help people return to their own home more quickly

TEC can help people regain their independence when they leave hospital. It is common for people to lack confidence and for friends and relatives to be very worried when people are discharged from hospital to live home alone, TEC can help everyone feel more confident and offers reassurance and peace of mind.

It's widely acknowledged that without the correct support in place, elderly people recently discharged from hospital are more likely to be readmitted to hospital if there is not appropriate support on discharge. Our local TEC Services can work with your reablement programmes to deliver the best support possible to people who have just left hospital.


Help people and their loved-ones feel more confident following discharge from hospital

Offer our experience to your reablement teams about the most cost effective and reliable solutions

Urgent hospital discharge solutions

John stroke Ownfone

The NRS team ensure on time hospital discharge and patient safety

John was to be discharged from hospital on a Saturday morning. In line with the COVID-19 hospital discharge protocol, this would happen before he had received a full care assessment. As John was suffering with the effects of a stroke and was unable to speak, meaning he would not be able to call for assistance in an emergency. To complicate matters for the NRS team, it was unclear what time John would be home and no way to get access before he arrived.

A telephone referral was made by the Command Centre and it was decided the best cause of action to ensure John’s safety was to deliver an Ownfone to his home which was already fully changed and programmed with his emergency numbers. Instructions would also be delivered alongside the Ownfone, to ensure the care workers knew how to charge it, the importance of John having it on him at all times and for them to remind John how to use it and to carry it around.

As a result of the NRS team’s proactive approach, John’s hospital discharge was not delayed. He was able to return home safely with a strategy and equipment in place which would enable him to call for assistance in the time before his in-depth care assessment.

Read more